Effective Date: 01 June 2025
This Privacy Policy explains how LLYXA (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website www.llyxa.com (the “Site”), engage with our content, or make a purchase through our platform.
By using this Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described, please do not use this Site.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, billing/shipping address, phone number, payment details (processed via third-party payment providers), and account login details.
- Usage Data: IP address, browser type, pages visited, referring/exit pages, and other diagnostic data.
- Cookies and Tracking Technologies: See Section 9 for more.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders or service requests
- Provide access to exclusive content or products
- Respond to inquiries or customer support requests
- Send marketing emails (with your consent)
- Improve the functionality and security of our Site
- Monitor usage and detect/prevent fraud or abuse
- Comply with legal obligations
3. Legal Bases for Processing (for EEA/UK Users)
We process your data under the following legal bases:
- Your consent
- Performance of a contract
- Legal obligations
- Our legitimate interests (e.g., analytics, marketing, service improvement)
4. Disclosure of Your Information
We do not sell your personal information. We may share data with trusted third parties, including:
- Payment processors
- Web hosting providers (e.g., Hostinger)
- Email marketing platforms
- Analytics providers
- Service providers who assist with order fulfillment, customer service, or site maintenance
- Legal authorities when required by law
These parties are only given the information necessary to perform their designated services.
5. International Data Transfers
Your data may be transferred to and processed in countries outside your own, including the United States and the European Economic Area (EEA), where data protection laws may differ. We ensure such transfers are done in accordance with applicable legal safeguards, including Standard Contractual Clauses where required.
6. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this Policy, or as required by applicable law. This includes record-keeping, tax compliance, and dispute resolution.
7. Your Data Protection Rights
Depending on your jurisdiction, you may have the right to:
- Access or obtain a copy of your data
- Correct inaccurate data
- Delete your data (“right to be forgotten”)
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact us at: hello@llyxa.com .
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
9. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to improve user experience, track usage, and deliver personalized content and ads.
You can set your browser to refuse cookies or alert you when cookies are being sent. Some site features may not function properly without cookies.
10. Email Marketing and Communications
If you subscribe to our newsletter or purchase a product, you may receive emails from us. You can unsubscribe at any time via the link at the bottom of our emails.
We do not spam and always provide a way to opt out.
11. Affiliate Links and Advertising
Some posts may contain affiliate links. If you click on an affiliate link and make a purchase, we may receive a small commission at no additional cost to you.
We only promote products/services we genuinely believe in. Opinions expressed are our own, even in sponsored or affiliate content.
12. Payments and Transactions
If you purchase a product or service through this Site, your payment information is processed securely through a third-party payment gateway. We do not store your full payment information on our servers.
13. E-Commerce Accounts
If you create an account to shop or access digital content, we collect and store necessary information to manage your orders, deliver products, and communicate with you. You can delete your account by contacting us at hello@llyxa.com .
14. Sponsored Content and Paid Collaborations
We may publish content in collaboration with brands, partners, or sponsors. Sponsored posts and paid collaborations may be identified with a brief disclosure or fine print for transparency. All opinions expressed in such content are our own unless explicitly stated otherwise.
15. User-Generated Content
If you submit content to the Site (e.g., blog comments, testimonials, or reviews), you grant us the right to publish and use that content. You are solely responsible for the legality and appropriateness of what you post.
16. External Links and Embedded Media
This Site may contain links to external websites or embedded media (e.g., YouTube videos, Instagram posts). These platforms may collect data about you. We are not responsible for the privacy practices of third-party websites.
17. Third-Party Tools and Plugins
We use various third-party tools and plugins to enhance the functionality and performance of this website. These may include, but are not limited to, tools for analytics, payment processing, customer support, spam protection, email marketing, and interactive features. These third-party services may collect and process personal data in accordance with their own privacy policies and terms. By using this Site, you acknowledge and agree to the use of such tools as part of the Site’s operation.
18. Children’s Privacy
This Site is not intended for children under the age of 13 (or equivalent minimum age in relevant jurisdiction). We do not knowingly collect personal information from children. If we learn we have done so, we will promptly delete such information.
19. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically.
20. Contact Us
For any questions, concerns, or to exercise your privacy rights, please contact hello@llyxa.com .